"Uncovering Your Success Habits."

Make Bottom-Line Business Sense

In previous blogs, we have looked at EQ in many ways, especially as it relates to healthy and happy relationships- both at work and at home.
Researchers have confirmed what Human Resource professionals have known for quite some time. One’s level of emotional intelligence is a great predictor of success at work as well as a measurement of healthy and productive relationships and leadership abilities.

EQ is not touchy-feely or happy-go-lucky “stuff”. EQ is about healthy and productive relationships. And healthy and productive relationships mean better customer service, improved employee relations, and better company profits.

Higher EQ levels equate to…

  • Enhanced listening
  • Increase in positive and productive communication
  • Increased teamwork
  • Increased customer satisfaction
  • Better problem solving
  • Productivity gains
  • Higher employee achievement orientation

Also important… enhanced EQ levels mean…

  • Less costly mistakes in orders and production
  • Turnover decreases
  • Employee attendance improves
  • Workers’ Compensation claims are lower

“Because of the furious pace of change in business today, difficult to manage relationships sabotage more business than anything else…it is not a question of strategy that gets us in trouble; it is a question of emotions.” – John Kotter, Harvard Business School

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